Shipping policy
At Pressed Memento, we carefully craft your personalized items before shipping them out. Here’s what to expect:
Processing Time
Most orders are processed within 3–5 business days. Custom items may take a bit longer during busy seasons or special events. We’ll notify you if there’s any delay.
Shipping Methods & Delivery Times
We ship via reliable carriers like USPS and UPS. Shipping times usually range from:
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3–7 business days for standard domestic shipping
Shipping Costs
Shipping fees are calculated at checkout based on your location and order size. Occasionally, we offer free shipping promotions—keep an eye out!
Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.
Lost or Delayed Packages
We’re not responsible for delays or lost packages once they’re with the carrier. If your tracking status shows delivered but you haven’t received your package, please contact the carrier directly. If you need help, reach out to us—we’ll do our best to assist!
Local Pickup
If you selected local pickup at an event or location, we’ll send you pickup details closer to the date. Please pick up your order within the specified timeframe.